Smarter Scheduling. Faster Engineers. Happier Customers.

FieldServ helps engineering and field service businesses schedule jobs, optimise routes, manage engineers and keep customers informed all from one intelligent platform.

25%
Lower Costs
20+
Years Building Software
UK
UK-Based Support
Today · 09:41
24
Active Jobs
18
En Route
3
Overdue
9
Completed
JM
Harrods — Knightsbridge
John M. · ETA 09:52 · 1.2mi away
En Route
SK
BT Exchange — EC2
Sarah K. · Scheduled 11:00
Assigned
RP
Selfridges — Oxford St
Rob P. · On site since 09:10
In Progress
📍JM
📍RP
📍SK
🤖 AutoRoute active · 3 engineers optimised
about fieldserv

The Future of Field
Service Management

Field service management is evolving rapidly as companies face rising costs and increased pressure to improve efficiency and customer service.
FIELDSERV is at the forefront of this change, offering a powerful solution developed in the UK over the past decade. This secure and robust application provides everything needed to manage a mobile workforce effectively from job assignments to customer care while reducing operational costs and enhancing productivity.
AI-AUTOROUTE is integrated into FieldServ providing real-time service engineering route optimisation ensuring cost savings in engineer time and fuel costs across your entire fleet.
📊 Operational Cost Savings
25%
Average reduction in operational costs with FieldServ
Fuel Costs ↓ 18%
Engineer Time ↓ 22%
Admin Overhead ↓ 31%
20+
Years developed
in the UK

Everything You Need to
Run a Mobile Workforce

FieldServ brings together real-time tracking, intelligent routing, and customer management into one secure, robust platform.
Real-Time Workforce Tracking

Managers can track the exact location and job progress of every field engineer live ensuring assignments are completed on time swiftly.

LIVE GPS
Job Assignment & Scheduling

Assign jobs, schedule tasks, and manage the full job lifecycle from dispatch to completion all from one central dashboard accessible anywhere.

Workforce Ops
AI-AutoRoute Optimisation

Integrated AI calculates the most efficient routes in real time across your entire fleet cutting fuel costs and maximising the number of jobs completed per day.

AI Powered
Customer Care & Communication

Built-in customer communication tools keep your clients informed throughout every job improving satisfaction scores and reducing inbound enquiries.

CX
Auto-Generated Reports

Set up reports once and let FieldServ generate them automatically operational overviews, job completion rates, and cost summaries without manual effort.

Reporting
Secure & Robust Infrastructure

Built in the UK over a decade with enterprise-grade security at its core compliant, reliable, and capable of scaling with your business as it grows.

UK Built

AI-AutoRoute:
Smarter Routes,
Lower Costs

Our integrated AI engine doesn't just map a route it optimises dynamically across your entire fleet in real time, factoring in traffic, job priority, engineer proximity, and shift schedules.

Real-time optimisation

Routes recalculate live as conditions change no static plans that go stale mid-shift.

Fuel cost reduction

Shorter, smarter routes directly reduce your fuel spend savings compound across a large fleet.

More jobs per day

Cutting travel time means more jobs completed per engineer shift without adding headcount.

Fleet-wide visibility

Every engineer's route, position, and job status visible on one screen at all times.
AI-AutoRoute — Active
📍
📍
🏁
LIVE MAP VIEW
↓18%
Fuel saving
+3.2
Jobs/day avg
Real
Time updates

Works on Any
Device, Any OS

Unlike other solutions that require specialist hardware, FieldServ works seamlessly on any Android or iOS device giving your team the flexibility they need without the burden of maintaining specific equipment.
Android

Full support

iOS

Full support

Web

Manager dashboard

Tablet

Field optimised

No specialist hardware required. No lock-in. Your team uses the devices they already own.
From Brief to Live
in Five Steps
01
Initial Meeting

We identify your exact needs and demonstrate how our system will help.

02
Build System

Once the brief is agreed, our team begins building your bespoke platform.

03
Client Demo

We demo on a staging server and gather your feedback for refinements.

04
Build Reports

We identify data for auto-generated reports that save your business time.

05
Go Live

We set a launch date and fully support you on go-live day.

Join businesses already working smarter with API Industries. Let's talk about what we can build for you.