IoT · AI · Supported Accommodation

Manage Every Property From One Dashboard For Safer, Smarter Supported Accommodation

DIAL is supported accommodation software built for providers and support workers giving you full visibility across every property while helping residents live more safely. Powered by IoT sensors, real-time analytics, and cloud infrastructure.

IoT Sensor-driven
Real Time Analytics
Safeguarding Ready
D.I.A.L Live Today · 10:24
Temperature 21°C
Humidity 48%
Door Events
Power Usage 2.4kW
  • Unit 4B — Temperature within compliance range 09:58
  • Unit 7A — Door sensor triggered outside hours 10:11
  • Block C — Power usage within normal range 10:20
94% Compliance Score
About D.I.A.L

Digital Interface Assisted Living Software

The only platform giving supported accommodation providers complete visibility across every property in their portfolio, transforming how safeguarding, occupancy and support are managed.

DIAL supports providers in meeting their statutory safeguarding duties by providing a safe, secure, robust, and resilient environment. With cloud-based data storage and a web-based support worker portal, teams can access real-time notifications and wellbeing insights from anywhere.

D.I.A.L is delivered to promote safer, more supportive accommodation enhanced by service-led API interfaces that support referral, safeguarding and case management ecosystems.

IoT Sensor Network

Monitor room usage, temperature, humidity, door activity and air quality wirelessly, in real time, across every supported living unit.

Cloud Data Storage

Secure, scalable cloud storage with a web portal accessible from anywhere.

MIS Compliance Console

Real-time compliance statistics through a front-end Management Information System integration built for safeguarding and regulatory reporting.

API Interface Ecosystem

Service-led API interfaces supporting referrals, case management, and third-party housing management system integrations.

Core Capabilities

Everything Needed to Manage Safer Supported Accommodation

From wireless sensors to AI-powered analytics, DIAL gives supported accommodation providers complete control and visibility across every property they support.

IoT Sensor Integration

Wireless sensors monitor room usage, door activity, temperature, humidity and air quality all feeding into one centralised platform in real time.

Remote Management

Monitor and support residents from anywhere through a secure, web-based support worker portal accessible on any device.

AI-Powered Data Analytics

Our AI analytics engine transforms raw sensor data into actionable insights identifying safeguarding risks and welfare concerns before they escalate.

Customisable Alerts

Real-time notifications via push, SMS, or email for critical issues, with fully configurable thresholds so support teams only hear what matters.

Compliance Reporting

Real-time compliance statistics through a front-end Management Information System console keeping you audit-ready for safeguarding and regulatory inspections.

API Interface Ecosystem

Service-led API interfaces support referral and case management systems ensuring seamless third-party integration.

Unique Capability

The Only Platform with Dual App Capabilities

DIAL goes beyond standard supported accommodation tools. It operates as both a resident-facing safety app and a provider operations platform two powerful experiences in one system.

This dual capability means residents can stay connected and report concerns digitally while providers gain complete operational oversight all running on the same secure infrastructure.

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Resident App

Resident-facing digital app for reporting concerns and staying connected, linking residents with support workers and local services.

Provider Platform

Full operational oversight for support providers IoT data, compliance, alerts, and welfare management in one console.

Mobile Access

Both apps work on Android and iOS residents and support workers access everything from the devices they already own.

Cloud Infrastructure

Secure, scalable cloud backend with real-time data sync no on-premise hardware, always available.

Real-World Impact

Trusted Across the Supported Accommodation Sector

Our supported accommodation software is used by providers and local authorities managing property portfolios, monitoring resident welfare, and ensuring regulatory compliance.

National Supported Housing Provider

5,000+ Rooms Monitored for Resident Safety

Remote tracking and management of resident safety and welfare across a 5,000+ room portfolio, using IoT sensor technology to reduce safeguarding incidents and improve response times.

IoT Sensors Safeguarding Portfolio-wide
Local Authority Commissioner

Compliance Reporting Across Commissioned Placements

End-to-end compliance monitoring across commissioned supported accommodation placements, ensuring statutory safeguarding duties are met with full audit-ready reporting.

Compliance Commissioned Care Audit-Ready
Registered Supported Living Provider

Faster Response Through Real-Time Welfare Alerts

Real-time sensor alerts and a resident-facing app cut response times for welfare and safety concerns, improving outcomes and reducing void periods.

Welfare Alerts Resident App Void Reduction
Trusted by supported accommodation providers & local authorities
Supported Housing Providers Local Authorities Registered Providers Care Leavers Services Homelessness Charities Housing Consortiums

Ready to Build Safer,
Compliant Supported Accommodation?

Join supported accommodation providers across the UK
let's talk about how D.I.A.L can work for your properties.