Live Job Allocation
Allocate jobs to the right engineer in real time, from first booking through to completion and sign-off.
FieldServ is engineering service management software built for engineering businesses managing mobile engineers and technical service work. It covers job allocation, engineer scheduling, service history and customer management, powered by real-time job tracking, analytics and cloud infrastructure.
The only platform giving engineering businesses complete visibility across every job, engineer and customer, transforming how work is allocated, scheduled and completed.
FieldServ supports engineering teams with real-time job tracking, intelligent scheduling and a secure engineer app. This aligns with guidance from bodies such as the Institution of Mechanical Engineers on maintaining safe, well-documented service records. With cloud-based data storage and a web-based operations portal, teams can access service history, customer records and performance insights from anywhere.
FieldServ is delivered to promote faster, more efficient engineering services, enhanced by service-led API interfaces that support scheduling, reporting and third-party system ecosystems.
Allocate jobs to the right engineer in real time, from first booking through to completion and sign-off.
Secure, scalable cloud storage with a web portal accessible from anywhere.
Real-time performance statistics through a front-end Management Information System integration, built for KPI and customer reporting.
Service-led API interfaces supporting invoicing, service history, and third-party CRM and accounting integrations.
From job allocation to AI-powered analytics, this engineering service management software gives engineering businesses complete control and visibility across every job they manage.
Intelligent allocation and scheduling tools assign the right engineer to the right job, all feeding into one centralised platform in real time.
Monitor and manage every job and engineer from anywhere through a secure, web-based operations portal accessible on any device.
Our AI analytics engine transforms raw job data into actionable insights, identifying scheduling bottlenecks and efficiency opportunities before they cost you.
Real-time notifications via push, SMS, or email for critical issues, with fully configurable thresholds so operations teams only hear what matters.
Complete service history and real-time performance statistics through a front-end Management Information System console, keeping you on top of KPIs and customer commitments.
Service-led API interfaces support invoicing and CRM systems, ensuring seamless third-party integration.
FieldServ goes beyond standard engineering service tools. It operates as both an engineer-facing job app and a dispatcher operations platform, two powerful experiences in one system.
This dual capability means engineers can manage jobs and update service history digitally while dispatchers gain complete operational oversight, all running on the same secure infrastructure.
Book a DemoEngineer-facing digital app for managing jobs, logging service history and capturing customer sign-off on the move.
Full operational oversight for dispatch teams: live job data, performance, alerts, and scheduling management in one console.
Both apps work on Android and iOS, engineers and dispatchers access everything from the devices they already own.
Secure, scalable cloud backend with real-time data sync no on-premise hardware, always available.
Our engineering service management software is used by engineering businesses managing mobile engineers, allocating jobs, and improving customer satisfaction.
Real-time job allocation and scheduling across a 45,000+ job annual volume, using intelligent routing to cut travel time and improve first-time fix rates.
End-to-end live job tracking across a regional engineering operation, reducing response times and improving customer communication.
Complete service history and real-time performance reporting improved customer confidence and reduced repeat visits across a multi-discipline engineering team.
Join engineering businesses across the UK, let's talk about how FieldServ can work for your team.