Live Callout Tracking
Track every callout and service job in real time, from first booking through to completion and customer sign-off.
Plumbing and heating software from FieldServ, built for plumbers, heating engineers and gas service businesses. It covers callouts, scheduling, recurring servicing, engineer management and customer communication, powered by real-time job tracking and cloud infrastructure.
The only platform giving plumbing and heating businesses complete visibility across every callout, engineer and customer, transforming how installations, servicing and repairs are managed.
FieldServ supports plumbing and heating businesses with real-time job scheduling, automated customer communication and a secure engineer app, helping teams stay aligned with guidance from bodies such as the Gas Safe Register on safety and compliance records. With cloud-based data storage and a web-based operations portal, teams can access service history and performance insights from anywhere.
FieldServ is delivered to promote faster, better-managed plumbing and heating services, enhanced by service-led API interfaces that support scheduling, invoicing and third-party system ecosystems.
Track every callout and service job in real time, from first booking through to completion and customer sign-off.
Secure, scalable cloud storage with a web portal accessible from anywhere.
Real-time performance statistics through a front-end Management Information System integration, built for compliance and certificate reporting.
Service-led API interfaces supporting invoicing, service history, and third-party CRM and accounting integrations.
From callout scheduling to recurring servicing, this plumbing and heating software gives plumbing and heating businesses complete control and visibility across every job they manage.
Intelligent scheduling tools assign the right engineer to the right callout, all feeding into one centralised platform in real time.
Monitor and manage every job and engineer from anywhere through a secure, web-based operations portal accessible on any device.
Schedule and track recurring boiler services, gas safety checks and maintenance contracts automatically, so no visit is ever missed.
Automated appointment reminders, engineer ETAs and job updates keep customers informed at every stage of the callout.
Manage engineer availability, skills and certifications in one place, so the right person is always allocated to the right job.
Service-led API interfaces support invoicing and CRM systems, ensuring seamless third-party integration.
FieldServ goes beyond standard plumbing and heating tools. It operates as both an engineer-facing job app and an operations platform, two powerful experiences in one system.
This dual capability means engineers can manage callouts and update job status digitally while operators gain complete operational oversight, all running on the same secure infrastructure.
Book a DemoEngineer-facing digital app for managing callouts, logging service history and capturing customer sign-off on the move.
Full operational oversight for plumbing and heating businesses: live job data, engineer management, alerts, and scheduling in one console.
Both apps work on Android and iOS, engineers and operators access everything from the devices they already own.
Secure, scalable cloud backend with real-time data sync no on-premise hardware, always available.
Our plumbing and heating software is used by plumbers, heating engineers and gas service businesses, managing callouts and improving customer communication.
Real-time scheduling and dispatch across a 35,000+ callout annual volume, using intelligent routing to cut travel time and improve first-time fix rates.
Automated recurring servicing reminders reduced missed boiler services and gas safety checks across a regional gas service business.
Automated appointment reminders and engineer ETA updates improved customer satisfaction and reduced missed appointments across a multi-engineer heating contractor.
Join plumbing and heating businesses across the UK, let's talk about how FieldServ can work for your team.