Inspections · AI · Fire and Security

Manage Every Asset From One Dashboard For Safer, Smarter Fire & Security Servicing

Fire and security service software from FieldServ, built for companies servicing fire, security and life-safety systems. It covers inspections, recurring maintenance, engineers, compliance records, service reports and customer assets, powered by real-time job tracking and cloud infrastructure.

Live Job Tracking
Real Time Reporting
Engineer Ready
FieldServ Live Today · 10:24
Inspections Today 24
Engineers Active 7
Avg Response 31m
Compliance Rate 97%
  • Job #8102: Fire alarm inspection in progress 09:58
  • Job #8095: Service report submitted 10:11
  • Job #8081: Extinguisher service due next week 10:20
96% Compliance Score
About FieldServ

Fire and Security Service Software, Connected

The only platform giving fire and security service companies complete visibility across every asset, engineer and customer, transforming how inspections, servicing and compliance are managed.

FieldServ supports fire and security businesses with real-time job scheduling, digital service reports and a secure engineer app, helping teams stay aligned with guidance from bodies such as BAFE on inspection and compliance standards. With cloud-based data storage and a web-based operations portal, teams can access compliance records and customer asset history from anywhere.

FieldServ is delivered to promote safer, better-documented fire and security servicing, enhanced by service-led API interfaces that support scheduling, reporting and third-party system ecosystems.

Live Inspection Tracking

Track every inspection and service job in real time, from first booking through to completion and sign-off.

Cloud Data Storage

Secure, scalable cloud storage with a web portal accessible from anywhere.

MIS Reporting Console

Real-time performance statistics through a front-end Management Information System integration, built for compliance and service report reporting.

API Interface Ecosystem

Service-led API interfaces supporting invoicing, asset history, and third-party CRM and accounting integrations.

Core Capabilities

Everything Needed From Fire and Security Service Software

From inspection scheduling to compliance records, this fire and security service software gives fire and security companies complete control and visibility across every asset they service.

Inspections & Scheduling

Intelligent scheduling tools assign the right engineer to the right inspection, all feeding into one centralised platform in real time.

Remote Management

Monitor and manage every job and engineer from anywhere through a secure, web-based operations portal accessible on any device.

Recurring Maintenance

Schedule and track recurring fire and security maintenance contracts automatically, so no inspection is ever missed.

Digital Service Reports

Capture service reports, test results and compliance documentation digitally, keeping every job audit-ready.

Customer Asset Management

Manage customer assets, service history and certification records in one place, giving both parties full visibility.

API Interface Ecosystem

Service-led API interfaces support invoicing and CRM systems, ensuring seamless third-party integration.

Unique Capability

The Only Platform with Dual App Capabilities

FieldServ goes beyond standard fire and security tools. It operates as both an engineer-facing job app and an operations platform, two powerful experiences in one system.

This dual capability means engineers can manage inspections and capture service reports digitally while operators gain complete operational oversight, all running on the same secure infrastructure.

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Engineer App

Engineer-facing digital app for managing inspections, capturing service reports and getting customer sign-off on the move.

Operations Platform

Full operational oversight for fire and security businesses: live job data, compliance records, alerts, and scheduling in one console.

Mobile Access

Both apps work on Android and iOS, engineers and operators access everything from the devices they already own.

Cloud Infrastructure

Secure, scalable cloud backend with real-time data sync no on-premise hardware, always available.

Real-World Impact

Trusted Across Fire and Security Servicing

Our fire and security service software is used by companies servicing fire, security and life-safety systems, managing inspections and compliance records.

National Fire and Security Provider

40,000+ Inspections Managed Across a Single Platform

Real-time scheduling and dispatch across a 40,000+ inspection annual volume, using intelligent routing to cut travel time and improve compliance rates.

Inspections Compliance Portfolio-wide
Regional Fire and Security Contractor

Fewer Missed Services Through Recurring Maintenance

Automated recurring maintenance reminders reduced missed fire and security inspections across a regional fire and security contractor.

Recurring Maintenance Compliance Scheduling
Multi-Site Security Servicing Business

Faster Compliance Reporting Through Digital Service Reports

Digital service reports and compliance records cut admin time and improved audit readiness across a multi-site security servicing business.

Service Reports Compliance Records Multi-Site
Trusted by fire and security service companies
Fire Alarm Engineers Security System Installers Life-Safety Contractors Fire Extinguisher Servicing CCTV and Access Control Compliance Teams

Ready for Smarter
Fire and Security Servicing?

Join fire and security service companies across the UK, let's talk about how FieldServ can work for your team.