IoT · AI · Extra Care Living

Manage Every Scheme From One Dashboard For Safer, Smarter Extra Care Living

DIAL is sheltered and extra care housing software built for retirement communities and extra care schemes giving you full visibility while helping residents live more independently. Powered by IoT sensors, real-time analytics, and cloud infrastructure.

IoT Sensor-driven
Real Time Analytics
Wellbeing Ready
D.I.A.L Live Today · 10:24
Temperature 21°C
Humidity 48%
Door Events
Power Usage 2.4kW
  • Unit 4B — Temperature within compliance range 09:58
  • Unit 7A — Door sensor triggered outside hours 10:11
  • Block C — Power usage within normal range 10:20
94% Compliance Score
About D.I.A.L

Digital Interface Assisted Living Software

The only platform giving sheltered and extra care housing providers complete visibility across every scheme, transforming how wellbeing, care coordination and safety are managed.

DIAL supports retirement communities in meeting their care and safety duties by providing a safe, secure, robust, and resilient environment. With cloud-based data storage and a web-based scheme manager portal, care teams can access real-time notifications and wellbeing insights from anywhere.

D.I.A.L is delivered to promote focused, dignified independent living for older residents enhanced by service-led API interfaces that support care, wellbeing and building management ecosystems.

IoT Sensor Network

Monitor movement, falls risk, temperature, humidity and door usage wirelessly, in real time, across every apartment and communal area.

Cloud Data Storage

Secure, scalable cloud storage with a web portal accessible from anywhere.

MIS Compliance Console

Real-time compliance statistics through a front-end Management Information System integration built for care quality and wellbeing reporting.

API Interface Ecosystem

Service-led API interfaces supporting telecare, warden call, and third-party care management system integrations.

Core Capabilities

Everything Needed to Manage Safer Extra Care Living

From wireless sensors to AI-powered analytics, DIAL gives sheltered and extra care housing providers complete control and visibility across every scheme they manage.

IoT Sensor Integration

Wireless sensors monitor movement, falls risk, door usage, temperature and humidity all feeding into one centralised platform in real time.

Remote Management

Monitor and support residents from anywhere through a secure, web-based scheme manager portal accessible on any device.

AI-Powered Data Analytics

Our AI analytics engine transforms raw sensor data into actionable insights identifying changes in routine and wellbeing risks before they become emergencies.

Customisable Alerts

Real-time notifications via push, SMS, or email for critical issues, with fully configurable thresholds so care teams only hear what matters.

Compliance Reporting

Real-time compliance statistics through a front-end Management Information System console keeping you audit-ready for care quality and regulatory inspections.

API Interface Ecosystem

Service-led API interfaces support telecare and care management systems ensuring seamless third-party integration.

Unique Capability

The Only Platform with Dual App Capabilities

DIAL goes beyond standard extra care housing tools. It operates as both a resident-facing wellbeing app and a scheme operations platform two powerful experiences in one system.

This dual capability means residents can stay connected and call for support digitally while scheme managers gain complete operational oversight all running on the same secure infrastructure.

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Resident App

Resident-facing digital app supporting older residents to live more independently, connecting them with care staff, services, and their community.

Scheme Manager Platform

Full operational oversight for scheme managers IoT data, compliance, alerts, and wellbeing management in one console.

Mobile Access

Both apps work on Android and iOS residents and scheme managers access everything from the devices they already own.

Cloud Infrastructure

Secure, scalable cloud backend with real-time data sync no on-premise hardware, always available.

Real-World Impact

Trusted Across Sheltered & Extra Care Housing

Our sheltered and extra care housing software is used by retirement communities and care providers managing schemes, monitoring resident wellbeing, and ensuring regulatory compliance.

National Retirement Living Provider

3,000+ Apartments Monitored for Resident Wellbeing

Remote tracking and management of resident wellbeing and falls risk across a 3,000+ apartment portfolio, using IoT sensor technology to reduce emergency response times.

IoT Sensors Wellbeing Portfolio-wide
Extra Care Scheme Operator

Compliance Reporting Across Extra Care Schemes

End-to-end compliance monitoring across extra care housing schemes, ensuring statutory care and safety duties are met with full audit-ready reporting.

Compliance Extra Care Audit-Ready
Sheltered Housing Association

Faster Response Through Real-Time Wellbeing Alerts

Real-time sensor alerts and a resident-facing app cut response times for wellbeing and safety concerns, replacing traditional pull-cord alarm systems.

Wellbeing Alerts Resident App Telecare
Trusted by retirement communities & extra care providers
Sheltered Housing Extra Care Schemes Retirement Communities Registered Providers Local Authorities Care Operators

Ready to Build Safer,
Smarter Extra Care Living?

Join sheltered housing, extra care schemes and retirement communities across the UK let's talk about how D.I.A.L can work for your scheme.