Agentic AI Technology

The AI That
Talks to Your
Clients For You

Our AI Voice Agent handles the time-consuming work of client data collection making calls, gathering information, booking appointments, and feeding everything directly into your platform. Automatically.

Book a Demo
Learn More
↓60%
Time on data calls
24/7
Always available
↑3×
Faster processing
AI Voice Agent Active
Duration: 02:14
AI
Good morning — I'm calling from API Industries on behalf of FinServ. This will only take a few minutes. Is now a good time?
C
Yes, go ahead.
AI
Could you confirm your business name and the funding amount you're looking for?
C
Apex Logistics Ltd. — we need around £85,000.
AI
Logged. I've also booked you in with an advisor on Friday at 10am — you'll receive a confirmation now.
Data saved to FinServ
Appointment booked
Summary emailed to team
Risk team notified

What is AI Voice

Not a Chatbot.
An Agentic AI
That Gets Things Done.

Our AI Voice Agent goes far beyond standard chatbot or IVR technology. It holds natural, context-aware conversations understanding responses, adapting in real time, and completing complex multi-step tasks without human intervention.
It doesn't just collect information it acts on it. Data is saved directly into your platform, appointments are booked automatically, notifications are sent to the right people, and your team receives a clean, verified summary ready for review.
Built on our proprietary small language model AI developed in-house and recognised as an Innovate UK finalist. This isn't off-the-shelf AI it's purpose-built for business process automation.
UK-Built AI

Proprietary small language model developed by our UK engineering team.

Context-Aware

Understands the flow of conversation and adapts naturally to what's said.

Acts Autonomously

Books appointments, saves data, sends notifications without a human in the loop.

Secure & Compliant

All voice data encrypted and stored to enterprise compliance standards.

How It Works

From Outbound Call
to Completed Task —
Fully Automated

The AI Voice Agent handles the entire interaction lifecycle from placing the call to storing the outcome without any manual intervention from your team.
01
Outbound call placed automatically
The AI places a call to your client at the scheduled time or immediately upon trigger from your platform. No human dialling, no scheduling overhead.
02
Natural conversation unfolds
The AI holds a natural, flowing conversation introducing itself, asking the right questions, understanding responses, and adapting to what the client says in real time.
03
Data captured and verified
Every piece of information gathered during the call is captured accurately and stored directly into your platform structured, clean, and ready for review.
04
Actions completed automatically
Follow-up appointments are booked, confirmations sent, and your team notified all before the call ends. No manual follow-up required.
05
Your team reviews the outcome
A clean summary arrives in your platform all data verified, actions completed, and ready for your team to review, approve, or act on immediately.
Performance vs Manual Process
↓60%
Time spent on data collection
↑3×
Faster end-to-end processing
24/7
Available — no out-of-hours delay
Zero
Manual data entry required
What your team gets back
✓ Structured client data — verified and stored
✓ Follow-up appointment confirmed
✓ Call summary emailed to your team
✓ Platform record updated automatically
✓ Full call transcript available for audit

Use Cases

One Technology,
Multiple Sectors

Our AI Voice Agent is deployed across different industries each with its own conversation flow, data requirements, and outcomes. Here's how it works in practice.
FinServ
Financial Services
Loan Application Data Collection

The AI calls loan applicants, gathers business details and funding requirements, and books a follow-up with an advisor — all before your risk team gets involved.

AI
What's the purpose of the loan and the amount required?
C
Expansion — £120,000.
AI
Logged. I've booked your advisor call for Thursday 2pm.
DIAL
Housing & Property
Tenant Service & Maintenance Requests

The AI handles inbound and outbound tenant calls — logging maintenance requests, booking engineer visits, and updating the DIAL platform automatically.

AI
Can you describe the issue and confirm your unit number?
C
Heating fault — Unit 4B.
AI
Logged and engineer booked for tomorrow 9–12.
DIAL Healthcare
Healthcare
Remote Health Check-Ins

The AI conducts regular wellbeing check-ins with patients — asking structured health questions, flagging concerns, and booking follow-ups with healthcare providers as needed.

AI
How are you feeling today? Any dizziness or shortness of breath?
C
I've had some dizziness this morning.
AI
Noted. I've flagged this and booked a call with your nurse for 11am.

Capabilities

What the AI Voice
Agent Can Do

A full breakdown of what our AI Voice technology handles straight out of the box, across any sector.
Outbound & Inbound Calling

Makes scheduled outbound calls automatically, or handles inbound calls from clients routing, qualifying, and acting on the conversation either way.

calling
Structured Data Collection

Gathers specific, structured information during each call names, amounts, dates, preferences, health data and stores it directly into the connected platform.

data
Appointment Booking

Books follow-up appointments with human advisors, engineers, or healthcare providers during the call with confirmations sent automatically to all parties.

Scheduling
Team Notifications

Automatically notifies the right people risk teams, engineers, nurses, managers the moment a call completes, with a full summary and any flagged actions.

Alerts
Full Call Transcription

Every call is fully transcribed and stored giving you a complete, searchable record for audit, compliance, quality assurance, and training purposes.

Compliance
Platform Integration

Natively integrated with FinServ, DIAL, DIAL Healthcare, ConstructR, and FieldServ or connected to your existing systems via REST API.

Integration

Powered By

The Technology
Behind AI Voice

Our AI Voice Agent is powered by a proprietary stack built and maintained by our UK engineering team, not licensed from a third party.
FinServ

AI Voice powers the entire FinServ application process from first call to approved loan.

D.I.A.L

Used in DIAL for tenant service requests, maintenance booking, and community communication.

DIAL Healthcare

Powers remote health check-ins and patient communications within the DIAL Healthcare platform.

See It Live
Hear the AI Voice Agent
in Action

AI Voice Demo

Listen to an example AI conversation
LIVE DEMO

The best way to understand what our AI Voice Agent can do for your business is to hear it. Book a demo and we'll run a live call in your sector with your use case, your data.

Book a Demo
Get in Touch